Client Background and Business Context
Client Industry
- Government Administration
Oracle Modules Implemented
- Oracle Financials Cloud
- Oracle Procurement Cloud
Project Location
- Moonee Ponds, Victoria
Key Solution Highlights
- Provided out-of-the-box Oracle platform integration with other Oracle SaaS applications
- Implemented F&P to manage end-to-end process workflows with the ability to include various external systems within the same workflow
- Implemented a self-service portal and F&P forms enabling suppliers to interact with the council and MVCC workforce to access information anywhere and anytime on mobile devices
- Enabled a self-serve process for suppliers to perform and view procurement activity in a single place
- Enabled a collaboration platform between the supplier network and procurement team
- Provided a single source of data
Key Benefits
Enhanced decision-making by providing quality data to enable the council to make better data-driven decisions
Improved service-led approach by leveraging advanced technologies to support cross-department business processes to enable the council to be service-led
mproved operational efficiency and minimized manual processes, including a higher percentage of “hands-free” processing
Better customer empowerment by enabling customers, both internal and external, to interact with the council from any location, using the most suitable device to reach the desired outcome
Enhanced supportive information services through our ICT capabilities to deliver leading-edge services to the council and community through a sustainable operating model driven by collaboration and efficiencies to position them as a point of reference to their peers
