Client Background
The customer is an agentic AI cloud and appliance-based platform and managed services company. Communications service providers leverage their agentic platform and managed services to simplify operations, engagement, and service, innovate for their consumer, business, and municipal subscribers, and grow their value for members, investors, and the communities they serve.
Business Drivers
  Establish a reference-grade, OCI-native DR strategy for critical Oracle PaaS and IaaS workloads.
  Deliver predictable, auditable RTO/RPO aligned with corporate and regulatory needs.
  Protect a highly integrated application landscape without custom or fragmented DR tooling.
 Replace manual recovery processes with orchestrated, OCI-native automation.
  Build a scalable resilience foundation, with Ashburn as primary and Phoenix as DR for regional isolation.
  Designate Ashburn as the primary region and Phoenix as the DR region to ensure regional isolation and resilience.
Client Industry
- Software Development
Oracle Cloud Services Protected
- - OIC, VBCS Applications & OIC Agents
- - Oracle Autonomous Transaction Processing (ATP)
- - SOACS & SOA Database
- - Oracle Analytics Cloud (OAC), Oracle Data Integrator (ODI) & Databases
- - WebLogic Server (WLS) & ADF Applications
- - SFTP Server (Compute)
- - Okta SSO enablement for OIC and OAC
Integration Systems Landscape
- The OCI DR solution ensures continuity across a tightly integrated enterprise ecosystem, including:
- - Salesforce (SFDC), - OpenText, - Choice, - SFTP Vendors, - Sentinel, - Workday
Project Location
- North America
Disaster Recovery Solution
Implementation of a unified, enterprise-grade resilience solution on OCI, orchestrated through Oracle Full Stack Disaster Recovery (FSDR) to enable coordinated recovery of the entire application stack, rather than isolated components.
  DR Architecture
  Standardized Switchover Process
From Disaster Recovery to Operational Resilience
  Transformed DR from a manual, event-driven activity into a repeatable operational capability
  Enabled standardized recovery workflows with consistent execution and structured testing
  Integrated DR into ongoing OCI operations and governance
Alignment with Oracle OCI Resilience Strategy
  Aligns with Oracle’s OCI resilience and availability strategy using native OCI services
  Delivers regional isolation, automated orchestration, and integrated recovery across layers
  Reinforces OCI as a platform for enterprise-scale, mission-critical resilience by avoiding fragmented tools
Potential Benefits
Enabled orchestrated, automated recovery execution with minimal manual intervention.
Improved enterprise resilience and availability for mission-critical OCI workloads.
Reduced operational risk through validated, repeatable DR runbooks and drills.
Delivered predictable and auditable recovery timelines across application, data, and integration layers.
Established a scalable, reference-grade OCI resilience framework to support future cloud growth.
