Oracle CX Analytics Cloud Implementation Partner

Unlock customer intelligence and growth with Oracle CX Analytics Cloud powered by AI

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Trinamix expertise in Oracle CX Analytics Cloud

As your trusted Oracle CX Analytics Cloud implementation partner, Trinamix drives AI-powered customer intelligence transformations—leveraging Oracle Fusion CX Analytics and Oracle Fusion Data Intelligence (FDI) to unlock deep insights across marketing, sales, commerce, and service. We ensure organizations gain a unified, data-driven understanding of customer journeys while enabling smarter decision-making.

Accelerated implementation

Of Oracle Fusion CX Analytics and FAW with prebuilt KPIs, dashboards, and data models for rapid time-to-value.

AI-first deployments

Leveraging Oracle’s embedded machine learning for predictive churn modelling, lead scoring, and campaign optimization.

Unified data strategy

By integrating CX, ERP, SCM, and HCM data into a single AI-powered analytics framework.

Certified analytics experts

With proven Oracle CX and FAW expertise, ensuring high-quality delivery and rapid value realization.

Seamless integrations

With third-party visualization and data tools, keeping Oracle at the core of the analytics ecosystem.

Oracle collaboration

As a co-development partner, providing clients with early access to AI and analytics innovations.

Oracle CX Analytics Cloud, powered by AI and machine learning, delivers predictive insights, journey analysis, and intelligent forecasting to optimize customer experiences. As a trusted Oracle CX Analytics Cloud consulting partner, Trinamix drives smarter engagement and proactive decision-making. Through our Oracle CX Analytics Cloud managed services, we ensure data accuracy, AI model monitoring, and continuous performance improvements.

Success Stories

Oracle CX CloudOracle ERP CloudHigh tech and Semiconductor

A Global Technology Corporation Seeks the Expertise of Trinamix for End-To-End Oracle ERP-SCM-CX Cloud Implementation with A Multi-Country Rollout

This customer is a global technology company focused on reinventing the customer experience for restaurant and retail brands. They focus on developing people-centered experiences through self-service kiosks, digital signage, and mobile ordering and collection solutions.
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A Global Technology Corporation Seeks the Expertise of Trinamix for End-To-End Oracle ERP-SCM-CX Cloud Implementation with A Multi-Country Rollout
Oracle SCM CloudOracle ERP CloudManufacturing

Australia’s Leading Manufacturer of Windows and Doors Selects Trinamix for Oracle End-to-End ERP-SCM-CX Cloud Implementation

The customer is one of Australia’s largest window and door manufacturers involved in the fabrication and supply of aluminum windows and doors to the market, with over 20 locations nationally incorporating 9 dedicated manufacturing facilities.
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Australia’s Leading Manufacturer of Windows and Doors Selects Trinamix for Oracle End-to-End ERP-SCM-CX Cloud Implementation

Oracle CX Analytics Capabilities

Customer Intelligence & Segmentation

AI-driven segmentation, churn prediction, and retention insights.

Marketing Analytics

Optimize campaigns with AI-powered attribution and engagement dashboards.

Sales Insights

Predictive opportunity scoring, pipeline health, and revenue forecasting.

Service Analytics

AI-powered anomaly detection, case resolution insights, and proactive support KPIs.

Commerce Analytics

Personalized recommendations, AI-driven product performance insights, and customer journey analytics.

Benefits of Oracle CX Analytics Cloud

Efficiency

AI automates customer segmentation, forecasting, and reporting.

Accuracy & control

Machine learning improves insight reliability with predictive modelling.

Revenue growth

AI-powered cross-sell and upsell analytics increase revenue potential.

Agility

AI-powered cross-sell and upsell analytics increase revenue potential.

Scalability

Cloud-native AI ensures analytics scale with growing data and CX needs.

Ready to unlock customer intelligence with AI-powered Oracle CX Analytics?

Connect with Trinamix today to explore how Oracle-embedded AI, predictive insights, and generative analytics can transform your customer experience strategy.
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Frequently Asked Questions

What is the primary function of Oracle CX Analytics Cloud, and what differentiates it?
Oracle CX Analytics Cloud is a unified, AI-powered analytics platform that provides pre-built, cross-functional insights into your entire Customer Experience (CX) data—spanning Sales, Service, and Marketing. Its differentiation lies in its prebuilt content and data model, specifically engineered for Fusion Cloud Applications, enabling rapid deployment and actionable insights without complex data warehouse setup.
Trinamix goes beyond standard configuration. We focus on achieving true cross-application analytics by integrating data from your core systems (CX, ERP, SCM) into a single analytical layer. We specialize in customizing the prebuilt dashboards and reports to align with your specific business KPIs (e.g., pipeline conversion rates, service profitability, and customer lifetime value), driving faster data-driven decisions.
Choose Trinamix for our deep expertise as a full-suite Oracle partner, especially in Fusion Data Intelligence (FDI). Our advantage is our ability to deliver end-to-end data integration and data governance across all three pillars: CX, ERP, and SCM. This unified approach ensures your CX insights are always grounded in real-time operational and financial data, a critical step for maximizing ROI.
We unlock critical insights across key CX functions: Sales Analytics (e.g., opportunity scoring, win-loss analysis, sales rep performance), Service Analytics (e.g., first-call resolution, agent productivity, service profitability), and Marketing Analytics (e.g., campaign effectiveness, lead-to-revenue conversion). We implement the prebuilt Fusion Analytics content while configuring personalized metrics for your business.
Yes, comprehensive integration is our hallmark. We specialize in connecting the CX pillar’s data with Fusion ERP Analytics and Fusion SCM Analytics. This allows for sophisticated reporting, such as understanding the true cost-to-serve a customer (Service + ERP data) or analyzing the financial impact of sales pipeline changes (Sales + ERP data) for robust financial planning and performance management.
Through our Managed Services, we provide continuous support for the entire analytics lifecycle. This includes data integrity monitoring, managing quarterly updates to the Fusion Data Intelligence platform, developing new dashboards as your business needs evolve, and providing AI-Assistant tuning and user training to ensure high adoption of self-service analytics capabilities.

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