Client Background and Business Context
ITOCHU LOGISTICS (USA) CORP. is an ITOCHU LOGISTICS CORP. Group entity in North America. They provide global logistics solutions, including ocean and air freight forwarding, customs brokerage, warehouse distribution, trans-loading, and domestic/cross-border trucking. With a network across U.S. cities like Los Angeles, New York, Michigan, and Chicago, the company specializes in automotive, consumer goods, and pharmaceuticals, excelling in 3PL operations, e-commerce logistics, and just-in-time delivery systems.
ITOCHU LOGISTICS (USA) CORP provides warehousing and distribution services to its prestigious Retail customers. They required an automated solution to link the retailer’s e-commerce platform, Shopify, with ITOCHU LOGISTICS (USA) CORP’s warehouse management system, Oracle WMS Cloud. The aim was to automate order fulfillment and provide accurate, real-time inventory updates from WMS Cloud to Shopify. Previously, the manual inventory update process resulted in inaccurate order promising to customers. Additionally, shipping requests from Shopify to WMS Cloud were handled manually, which led to delays and increased the risk of errors.
ITOCHU LOGISTICS (USA) CORP leveraged Trinamix’s expertise in integrating Oracle WMS Cloud and E-Commerce Platform Shopify using Oracle Integration Cloud to meet these needs. This decreased inventory out-of-sync issues, automating order fulfillment requests, order updates, and inventory allocations, thereby improving the accuracy of inventory planning and execution.
Client Industry
- Distribution Services
Oracle Modules Implemented
- Oracle Integration Cloud
- Warehouse Management Cloud
Project Location
- North America
Key Solution Highlights
- Developed an interface to update Shopify with item inventory after E-Commerce Platform, Shopify, and Retail Stores ERP – GMD inventory allocations in the WMS Cloud
- Provided with a modern interface to send shipping requests for an executed order in Shopify
- Implemented an out-of-the-box Shopify adapter within OIC to quickly create and deploy the integration process
- Provided Shopify and retail stores real-time access to merchandise inventory post-inventory allocations in Oracle WMS Cloud
Key Benefits
Reduced inventory out-of-sync issues through real-time inventory updates and seamless fulfillment
Improved e-commerce order fulfillment in terms of speed and accuracy
Free up warehouse team capacity which was earlier used up in manual and time-intensive data generation and upload activities
