Webinar: Smarter Field Service: How NCR Atleos is Driving Business Value through Connected Service Operations

Sep 24 2026

Field Service is about more than fixing equipment when something breaks. For organizations that depend on connected assets to generate revenue and deliver critical customer services, keeping those assets operating at peak performance is a business imperative.

Join NCR Atleos, Oracle, and Trinamix for a live discussion on how NCR Atleos is transforming global field service and service operations through an integrated Oracle Fusion Cloud platform. NCR Atleos will share the business challenges and objectives behind its transformation, its journey toward a standardized global service operating model, and how connected Service Management, Field Service, and Service Logistics are helping improve visibility, scheduling, parts availability, and execution across the service lifecycle.

The discussion will go beyond the traditional break-fix model to explore a bigger question: How can superior service help protect and create business value? When equipment is down, customers can lose transactions, productivity, and revenue. When it is available, reliable, and performing as expected, it continues to generate value. This creates an opportunity to view Field Service not simply as a cost of maintaining equipment, but as a critical capability for protecting customer outcomes, service revenue, and long-term business performance.

The panel will explore how organizations can:

Move beyond break-fix toward proactive and predictive service.
Improve technician productivity and first-time resolution through smarter scheduling and parts availability.
Connect service execution to the business outcomes the equipment is expected to deliver.
Reduce the impact of downtime and potential revenue leakage through better visibility and execution.
Use connected data, automation, and AI to identify opportunities to optimize service and asset performance.
Evolve from a product-centric model toward a more service-oriented, outcome-driven relationship with customers.

Ultimately, the conversation will connect the tactical realities of field service – the right technician, the right parts, at the right time – to the strategic objective: keeping customers’ assets running, protecting the value they generate, and using service as a competitive advantage.