Solution Overview
Trinamix Warranty Plus is a subscription service that seamlessly works with Oracle modules like Order Management and Subscription Management. This solution simplifies the process of adding extended warranty subscriptions to sales orders, complementing the standard warranties included with the initial purchase. By enabling users to easily create extended warranty subscriptions directly within the order management system, this fills the gap left by Oracle’s default setup and improves the platform’s overall functionality and versatility. This means that, along with purchasing the main product, customers can also opt for an extended warranty subscription.
Comprehensive warranty management
- This solution handles extended warranty subscriptions for products shipped in parts, ensuring correct linkage to each shipped item and maintaining a single active warranty contract per customer for streamlined invoicing and enhanced satisfaction.
Enhanced customer experience
- The warranty period starts post-installation completion, ensuring a seamless and customer-focused experience. This also includes effectively managing subscriptions, clarity in warranty contracts, and supporting the smooth integration of installation services with warranty setups.
Background
Success Stories
A Leading Canadian Utilities Conglomerate Collaborates with Trinamix for the Implementation of Oracle Fusion Analytics Warehouse (FAW) Integrated with Oracle ERP Cloud
Trinamix enhanced end-to-end visibility of inventory from
PO placement through end-of-life decommissioning.
Australia’s Leading Manufacturer of Windows and Doors Selects Trinamix for Oracle End-to-End ERP-SCM-CX Cloud Implementation
Trinamix helped Block create a reverse auction capability
that it uses to regularly solicit new bids from its suppliers.
A Global Technology Corporation Seeks the Expertise of Trinamix for End-to-End Oracle ERP-SCM-CX Cloud Implementation with A Multi-Country Rollout
Key Features
- Extended warranty subscription
- Customizable warranty duration
- Single active contract
- Installation service integration
Key Benefits
Enhanced customer satisfaction
Simplified warranty management
Efficient partial shipment handling
Hassle-free installation services
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Frequently asked questions
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