IMPRESS CUSTOMERS WITH INTERESTING REWARDS
Customer Centric APIs
Gone are those days when customers would just become satisfied with the quality of the product purchased or services availed. Modern customers expect more from their favorite or preferred brands. Today’s customers expect businesses to understand them and reward them without any added efforts. If anything, a loyal customer expects their experience to be better because you know them. They want you to prove it. Modern customers expect an experience that speaks to them, their interests, and their preferences. Even though more brands are offering to join incentives to improve customer acquisition and the number of people overall joining loyalty schemes is increasing rapidly year on year. Due to ample of available options, consumers are free to choose relevant rewards. Reward programs which are engaging with the customers with the right strategy are the winners. Increasing customer retention by 5% can increase profits by up to 95%, so a loyalty scheme can play a major part in an uplift in profit. And that’s because loyalty scheme members spend significantly more too – 30% more with traditional retailers than other shoppers.
According to Gartner, 65% of a company’s business comes from existing customers. Brands must stay relevant and offer their customers what they want, otherwise, they are just a click away from being forgotten.Oracle Loyalty Cloud is a next-generation loyalty program management platform designed to provide flexibility to businesses in order to stay competitive in the market and retain more customers at the same time. Oracle Loyalty Cloud helps businesses to gain competitive advantage and also assists in strengthening customer relationships.
- Features of Oracle Loyalty Cloud: Program Management
- Manage Multiple Platforms Membership Management: Provides 360 degrees Members Insight Promotions Management
- Interactive Interface with no or Less IT Support Integration and Extensibility: Comprehensive Integration Solution with Plug-in Assets
Trinamix team is exclusively focused on Oracle Technologies. We have a rich experience which cuts across various horizontals and verticals of Industry. We are constantly evolving and scaling new horizons. In our pursuit to excellence, now we have extended our capabilities from planning to execution to orchestrate a seamless business process for enterprises.